Our Professional Services

We provide several types of services.

Operating as a call center provider, the company serves as a vital link between its clients and their customers across geographically diverse markets including the USA, India, and the UK. This multi-regional presence highlights a key characteristic of modern BPO: the ability to leverage global talent pools and time zone differences to offer 24/7 support and efficient customer service. While the specific services offered are not detailed, the provision of call center functions inherently encompasses a range of tasks. These commonly include customer support, technical assistance, sales, and data entry, all contributing to streamlining client operations and enhancing customer satisfaction. Easebook Solution, therefore, serves as a microcosm of the broader BPO landscape, illustrating how companies increasingly rely on specialized outsourcing providers to manage essential business processes and achieve operational efficiency.

Housing Service BPO

Housing Service BPO, or Business Process Outsourcing in the housing sector, involves delegating specific tasks and functions related to property management and real estate operations to third-party service providers. Instead of handling these processes internally, housing companies and property managers contract with specialized BPO firms to improve efficiency, reduce costs, and focus on core business activities.

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TRANSPORT & LOGISTICS

Transport and logistics are often used interchangeably, but while deeply intertwined, they represent distinct functions within a supply chain. Essentially, transport focuses on the physical movement of goods, while logistics encompasses the broader management of that movement, from origin to consumption.

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FMCG BPOs

FMCG BPOs, or Fast-Moving Consumer Goods Business Process Outsourcing, represent a strategic partnership where FMCG companies delegate specific, non-core business functions to specialized external providers. This outsourcing allows FMCG companies to focus on their core competencies: product development, branding, and distribution, while leveraging the expertise and efficiency of BPO providers.

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Travel BPOs

Travel Business Process Outsourcing (BPO) is the practice of delegating specific travel-related tasks or entire processes to a third-party provider specializing in those services. Essentially, it allows travel agencies, airlines, hotels, and other travel companies to focus on core competencies while leveraging external expertise and cost-effectiveness in areas like customer service, reservation handling, and back-office operations.

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CRUISELINE BPOs

Cruiseline BPOs encompass a broad range of services. Common examples include: customer service and reservation handling, where BPOs manage booking inquiries, handle customer complaints, and provide travel information. Finance and accounting services are often outsourced, encompassing tasks like payroll processing, accounts payable, and financial reporting. IT support is another frequent area, covering help desk functions, network maintenance, and application management. Furthermore, some BPOs specialize in supply chain management, ensuring efficient procurement and delivery of goods and services to the cruise ships.

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